Terms and Conditions - Junk Brothers
Introduction
Welcome to Junk Brothers. By accessing our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.
Services Provided
Junk Brothers offers comprehensive junk removal services, including the pickup and disposal of household and commercial items. Our services are designed to provide efficient and environmentally responsible junk removal solutions.
Scheduling and Appointments
- Appointment Booking: You can schedule a pickup through our website or by contacting our customer service.
- Availability: We strive to accommodate your preferred dates and times, subject to availability.
- Confirmation: A confirmation email or message will be sent once your appointment is scheduled.
Pricing and Payment
Our pricing is based on the volume and type of items to be removed. We offer transparent pricing with no hidden fees.
- Payment Methods: We accept cash, credit/debit cards, and other payment methods as specified during booking.
- Invoicing: An invoice will be provided upon completion of the service.
- Taxes: Applicable taxes will be added to your total bill.
Customer Responsibilities
As a customer, you agree to the following responsibilities to ensure a smooth and efficient junk removal process:
- Access: Ensure that our team has clear access to the items to be removed.
- Preparation: Items should be ready for removal at the scheduled time.
- Permits: Obtain any necessary permits if our team will be removing items from public property.
Limitations of Liability
Junk Brothers strives to provide high-quality services. However, we are not liable for any damages or losses arising from the following:
- Pre-existing Conditions: Any damage existing before our service.
- Third-Party Actions: Actions by third parties that are beyond our control.
- Force Majeure: Events such as natural disasters, pandemics, or other unforeseen circumstances.
Cancellation and Refunds
We understand that plans can change. Our cancellation and refund policy is as follows:
- Cancellation Notice: Cancellations must be made at least 24 hours in advance.
- Refunds: Full refunds are provided for cancellations made within the stipulated time frame.
- No-Shows: Failure to cancel or attend the scheduled appointment may result in a cancellation fee.
Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except as required by law.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Junk Brothers operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
Changes to Terms
Junk Brothers reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the terms regularly to stay informed of any updates.
By using Junk Brothers services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
